Case File No. RCN-20260901 — Open

Do Not Call Registry: Understanding the Exemptions

The National Do Not Call Registry is a valuable tool, yet specific types of calls are legally exempt. RoboCallMeNot helps identify and report unwanted calls, even those that slip through the registry's coverage.

FTC FCC FBI IC3
Exhibit A

Exemptions to the Registry

The National Do Not Call Registry does not cover political calls, charities calling on their own behalf, or genuine survey calls, as these are exempt by law. Furthermore, a company with whom you've done business can still legally call you for up to 18 months after your last purchase, delivery, or payment. If you've made an inquiry or application, they are permitted to call you for up to 3 months afterward.

50%+ drop in reported unwanted telemarketing calls from 2021 to 2024, per the FTC
Exhibit B

Registry Effectiveness and Penalties

The FTC reported that consumer complaints about unwanted telemarketing calls fell more than 50% between 2021 and 2024, indicating the registry's impact. When violations do occur, they carry significant consequences. Violating the registry can cost a telemarketer up to $53,088 per illegal call under current FTC penalty guidelines.

Exhibit C

Actionable Steps for Unwanted Calls

Understanding these specific exemptions helps clarify why certain calls persist even after registration. For calls that are not exempt and are unwanted, reporting is a key step in enforcement. RoboCallMeNot assists in logging these calls with one tap and guides you through the process of filing official reports.

Report Unwanted Calls with Ease

Get RoboCallMeNot to log and report robocalls efficiently, helping to combat persistent unwanted solicitations.