Legal Framework for Telemarketing Calls
Under the Telephone Consumer Protection Act, most automated telemarketing calls and texts require the recipient's prior express written consent. Further, FTC rules mandate that telemarketers only call between 8 a.m. and 9 p.m. in the recipient's time zone and clearly identify themselves. In March 2024, the FTC affirmed that AI-generated voices in illegal robocalls are covered by these existing consumer protection rules.
Identifying Non-Compliant Calls
These regulations establish clear boundaries for legitimate telemarketing. Any automated sales call received without prior express written consent, outside permitted hours, or lacking clear identification, is likely operating outside of legal parameters. Understanding these requirements empowers consumers to recognize illegal activity.
Your Role in Enforcement
When an automated call violates these established rules, documenting the incident is a proactive step. RoboCallMeNot allows users to log such calls with one tap. The app then provides guidance through the process of filing reports with relevant federal agencies.
Log Illegal Robocalls, Take Action
Download RoboCallMeNot to easily document and report calls that do not comply with federal law.